Purchasing & Shipping
Where can I buy Axel Vodka?
Please visit our ‘Shop’ to purchase Axel.
Alternatively, visit our ‘Stockists’ page to find out the contact details of our distributors.
How can I purchase Axel Wholesale?
Please visit our 'Wholesale' page to apply for a wholesale pricing, volumes and limited release products and have Axel delivered directly to your licensed venue or business.
To register for a wholesale account please email firstname.lastname@example.org or phone + 61 412 515 088.
Can I change or cancel my order once I’ve placed it?
If you would like to change your order please email email@example.com with your order details as soon as possible and we will try and help. However we may have already it sent it with the courier - unfortunately once your order has been shipped, it’s yours.
Can I order by Telephone?
No, we are a 100% online company.
How do I check my order?
After you place your order we will send you an email with a link so you can track your order. All orders can be tracked via the shipping company website.
Refunds & Returns?
We will accept returns and refund your money if it is returned to us within 7 days of delivery, and unopened and unused. If you would like a refund, please email firstname.lastname@example.org to provide reasoning.
What if an item is out of stock?
A message will be displayed on the online shop stating that the item is 'out of stock'.
What payment methods does Axel Vodka accept?
We accept debit and credit cards including Visa, MasterCard, American Express and Paypal. We do not accept cash, personal checks, money orders, or cash-on-delivery.
Are there additional charges to pay?
No. Axel Vodka pays all duties and taxes so the amount you pay is the total amount. You will not have to pay the shipping company on delivery.
Who can buy Axel Vodka?
Where does Axel Vodka deliver?
We deliver to physical addresses, not Locked Bags or PO Boxes.
We deliver anywhere in Australia, except for areas that are classified by the Australian Government as dry zones, and Australian Islands that are classified as being within in International Waters. Please view the list of affected zones below:
0822 Tiwi Islands
0822 Maningrida General Restricted Area
0822 Groote Eylandt general restricted area
0822 East Arnhem general restricted area
0872 Ali Curung
4605 Cherbourg Aboriginal Shire Council
4816 Palm Island
4871 Lockheart River Aboriginal Shire
4871 Mornington Island
4895 Hope Vale
4895 Wujal Wujal
6638 Mount Magnet
6670 Nicholson Camp
6720 Point Samson
6721 Port Hedland
6722 South Hedland
6725 Eighty Mile Beach
6725 Sandfire Roadhouse
6726 Cable Beach
6728 Geegully Creek
6728 King Leopold Ranges
6728 Pandanus Park
6728 St George Ranges
6733 Koolan Island
6743 Warmun (Turkey Creek)
6751 Tom Price
6760 Marble Bar
6765 Fitzroy Crossing
6765 Mount Hardman
6770 Halls Creek
6770 Koongie Park
6770 Kundat Djaru
6770 Lamboo Gunian / Koongie Park
6770 Nicholson Block
6781 Whim Creek
5723 Coober Pedy
Free standard delivery for all Australian orders over $250
We offer free standard delivery for all Australian orders over AUD $250. This offer only applies to zones listed within the Sendle National Flat rate schedule, these include; Albury, Bendigo, Brisbane, Cairns, Canberra, Capricorn Coast, Central Coast, Coffs Harbour, Geelong, Gold Coast, Latrobe Valley, Mackay, Melbourne, Mornington, Newcastle, Northern Rivers, Port Macquarie, Sunshine Coast, Sydney, Tamworth, Toowoomba, Townsville, Wide Bay, and Wollongong. Areas listed within the Remote Flat Rate or Rural Surcharge schedule are not eligible for this offer. For more information please visit Sendle.